Important Notice – System Upgrade (Tuesday 24th March)

On Tuesday 24th  March the practice will be migrating from our current system to a new hosted clinical system. During this time our IT team will be moving the network and carrying out essential checks.
Our computer systems will be unavailable on Tuesday morning, so we will not have any appointment availability during this time as it would not be safe to see patients without access to our clinical systems.
We aim to have systems back up and running by Tuesday afternoon, when there will be limited appointments available for, non-routine issues only.
For all routine appointments and other matters, please contact the practice from Wednesday onwards.
We apologise for any inconvenience and thank you for your patience while we complete this important upgrade.
Please bear with our team during this time.

Heidi AI in Consultations

Our practice is now using Heidi AI, a secure medical documentation assistant, to help our clinicians record consultation notes.

Heidi listens to the consultation and creates a draft clinical note for the doctor. This allows your GP to spend more time focusing on you and less time typing, helping consultations feel more natural and efficient.

Your GP always reviews and approves the notes, and your information is handled in line with NHS data protection standards.

If you would prefer Heidi not to assist during your consultation, please let your clinician know at the start of the appointment.

We are excited to use this technology to help us spend more time listening to patients and delivering high-quality care.

SAMPLES

PLEASE NOTE WE DO NOT ACCEPT SAMPLES UNLESS A CLINICIAN HAS PREVIOUSLY REQUESTED THEM.

If you think you have a urine infection and have already tried your local pharmacy, please ask for an appointment or call back to discuss your symptoms before handing in a sample as we will be unable to accept it.

Thank you for your co-operation. 

SMEAR TESTS

Lots of women put it off.  Coming in is the hardest part.  Your smear test is quick and VERY important. If it is your first smear or you are worried about having a smear, the nurse will talk you through the process and answer any questions you may have. 

The test only takes a few minutes and could save your life. 

For further information see The Eve Appeal 

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Page last reviewed: 13 March 2026
Page created: 01 February 2023